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The retreat requires a minimum number (12) of participants to operate. In circumstances where minimum numbers are not reached, the Victoria's Singing Retreats reserves the rights to postpone or cancel the retreat. If the retreat is cancelled or postpone due to minimum participants’ numbers not being reached, participants will be provided with a full refund.

The retreat requires a minimum number (12) of participants to operate. In circumstances where minimum numbers are not reached, the Victoria's Singing Retreats reserves the rights to postpone or cancel the retreat. If the retreat is cancelled or postpone due to minimum participants’ numbers not being reached, participants will be provided with a full refund.

TERMS & CONDITIONS

VICTORIA 'S SINGING RETREAT

[date]

The retreat requires a minimum number (12) of participants to operate. In circumstances where minimum numbers are not reached, Victoria's Singing Retreats reserves the right to postpone or cancel the retreat. If the retreat is canceled or postponed due to minimum participants’ numbers not being reached, participants will be provided with a full refund. Victoria Singing Retreats cannot be held liable for any personal expenses, such as airline tickets, resulting from changes in plans or cancellations.

• WHAT'S INCLUDED IN THE "VICTORIA'S SINGING RETREAT AT LE RELAIS DE CHHLONG" PACKAGE

All of the features listed below apart from airfare, health, travel, or safety insurance (you must arrange these yourself), drinks outside mealtimes, transportation to the designated pick-up point in Phnom Penh, and activities during your downtime.

Pick up on Friday, [date], early evening with our minibus from the designated pick-up place in Phnom Penh to Le Relais de Chhlong and back to Phnom Penh on Sunday, [date], 2024, in the evening.

All meals (breakfast, lunch, and dinner) - for more details please check the FOOD section of this website.

A jump in the swimming pool!

Six hours of group classes with Victoria.

Accommodation of your choice.

PAYMENT INSTRUCTIONS

Reserve your spot by making full payment using the provided payment link or QR Code.

REFUND POLICY

If you cancel before [date] 2024, half of the total amount will be reimbursed. Unfortunately, no refund will be possible if you cancel after that date.

 

Any refunds allowed will incur a 5% processing fee.

GIFT CARDS

The Gift Card is non-transferable and can only be used once. Full payment is required at the time of purchase. No refunds will be given for Gift Cards under any circumstances.

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When you book a retreat, you don’t intend to cancel it, but unforeseen circumstances can arise. We advise especially those coming from overseas to invest in travel insurance. However, whether you come from overseas or are living in Cambodia, it is your responsibility to understand our guidelines regarding cancellation. We cannot make any exceptions due to weather, health issues, or personal emergencies. There are no refunds or credits if you fail to attend the retreat fully, arrive late, or leave early. We strongly suggest you purchase trip cancellation insurance so that your trip fees will be covered should you or your family have a medical problem before your trip or while on the trip. Trip insurance should also be purchased to cover medical expenses in the event you have an accident while on the retreat.

SMOKING POLICY

Smoking is not allowed at Le Relais de Chhlong.

HEALTH & SAFETY

The Victoria's Singing Retreats assumes no financial responsibility for personal injury, emergency evacuation, or belongings and/or personal equipment lost or damaged in any way.

The Victoria's Singing Retreats is not responsible for and cannot be accounted responsible for any injury to participants, in any way, by any reason of their participation during classes or experiences outdoors or on the way to Chhlong and back to Phnom Penh. The Victoria's Singing Retreats shall therefore be released by any liability to the extent allowed by the law.

All participants shall be covered by their own insurance, and if any injury occurs it is understood that the participant is responsible for any and all medical costs. The participant therefore declared to have personal, valid, medical insurance.

It is understood that any participant must be perfectly healthy at the time of the retreat.

Victoria's Singing Retreats is not responsible for any participant’s expenses incurred due to travel delays, flight cancellations, or illness.

 

WAIVER/RELEASE FOR COMMUNICABLE DISEASES INCLUDING BUT NOT LIMITED TO COVID-19
In consideration of being allowed to participate in the Retreat, participants agree to have full knowledge that their participation includes possible exposure to infectious diseases including but not limited to MRSA, influenza, and COVID-19 and to falling ill. While particular rules and personal discipline may reduce this risk, the risk exists.
Therefore, participants knowingly assume full responsibility and hereby release and hold harmless the Victoria's Singing Retreats, Le Relais de Chhlong, and other participants.

MEDIA & COMMUNICATION

Pictures and/or videos of participants may be taken during the Retreat and may be printed out and/or posted on promotional materials, advertizing or onto a website or used as promotional materials for future events. By purchasing the Victoria's Singing Retreats, participants hereby give their consent for the free use of photo/video footage of them to promote the Victoria's Singing Retreats in any publications including brochures, playbill, advertisements, websites, and social media (including Tik-Tok, Instagram, Facebook, Twitter, YouTube, Pinterest, etc.) You consent to the use of any photographs, pictures, or video taken of you for publicity, promotion, or social media, and expressly waive any right of privacy, compensation, copyright, or other ownership right. All photographs or videos are the exclusive property of Victoria Singing Retreats.

If you do not agree or wish to not participate in any photos or videos, please indicate this in writing before or during the retreat.

MISCELLANEOUS

Victoria's Singing Retreats is not responsible for any participant’s expenses incurred due to travel delays, flight cancellations, or illness.

Any attendees who arrive late to the designated pick-up spot in Toul Tom Poung to depart for Chhlong must find their own means of transportation to Victoria's Singing Retreats. We are not responsible for any guests who do not make it onto the bus and the extra costs incurred.

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